02 · Legal document
Privacy Policy
1. Scope
This policy applies to all personal information Like3s collects when you visit the website like3s.vn, create an account, and use our service.
2. Information we collect
- Information you provide: email, display name, password (stored in encrypted form), and contact details.
- When you sign in with Google: the basic email, name, and avatar shared by Google.
- Order data: the link, quantity, and options of the orders you place.
- Transaction data: top-up history, balance, and balance usage history.
- Technical data: IP address, device and browser type, cookies.
3. How we use the information
- Create, authenticate and manage your account.
- Receive, process and deliver orders.
- Process payments and manage your balance.
- Provide customer support and handle complaints.
- Detect fraud and keep the platform secure.
- Improve service quality and send transaction-related notifications.
4. Basis for processing
We process your information to perform the service contract between you and Like3s, to comply with legal obligations, and on the basis of your consent when you register to use the service.
5. Sharing information
Like3s does not sell your personal data. We share information only in the following necessary cases:
- Payment partners, to process your top-up transactions.
- Technical partners needed to operate the platform and deliver orders.
- Competent state authorities upon a lawful request.
6. Storage & retention period
Your information is stored for as long as your account is active and for the period required by law. Transaction data may be retained longer to meet accounting and legal requirements.
7. Data security
Passwords are hashed with BCrypt, connections are encrypted over HTTPS, and login sessions are managed with secure cookies. We apply internal access controls to limit who can reach the data. However, no system is perfectly secure — you should also protect your own login details.
8. Your rights
- Access and edit your information in the Profile section of your account.
- Request deletion of your account and related personal data.
- Withdraw consent to data processing (this may affect your use of the service).
- Complain if you believe your data is being processed improperly.
9. Signing in with Google
When you choose to sign in with Google, Like3s receives only the basic information (email, name, avatar) and does not access any other data in your Google account.
10. Cookies
Like3s uses cookies to operate the website and remember your preferences. For details, see the Cookie Policy.
11. Children's data
The Like3s service is not directed at people under 15 years old. If we discover that we have collected a child's data without guardian consent, we will delete that data.
12. Changes to this policy
This policy may be updated from time to time. The latest version is always published on this page.
13. Contact
For any privacy questions, please contact Like3s via Zalo/Fanpage or email support@like3s.vn.