04 · Legal document
Payment Policy
1. Currency
All transactions on Like3s are denominated in Vietnamese Dong (VND). Service prices, balance, and transaction history are all shown in VND.
2. Top-up methods
- Available now: bank transfer / QRPay — processed automatically.
- Coming soon: USDT (cryptocurrency) and Visa/MasterCard.
The top-up page only shows the methods available at the time you visit.
3. Top-up process
- You create a top-up request for the amount you want.
- Transfer the exact amount with the exact reference shown by the system.
- The system credits your balance automatically once payment is received — usually within a few minutes.
4. Using your balance
Your balance is used to pay for orders. When you place an order, the corresponding amount is deducted directly from your Like3s wallet balance.
5. Unmatched transactions
If you transfer with the wrong reference or wrong amount, the transaction may not be credited automatically. In that case, please contact support and provide the transfer receipt so Like3s can reconcile it manually.
6. Top-up promotions & membership tiers
Like3s may run top-up promotions and a membership tier program (from Bronze to Diamond) with corresponding benefits. Details are announced from time to time on the platform.
7. Refunds
Refunds for orders are handled under the Refund & Warranty Policy.
8. Payment safety
You should not share your login details with anyone. Like3s never asks you for your password via message or phone.
9. Note on balance
The balance in your Like3s wallet is an internal means of payment for using the service. It is not an investment product and does not accrue interest.
10. Contact
For any questions about payment and top-ups, please contact Like3s via Zalo/Fanpage or email support@like3s.vn.